Let's play together!
with Bos & Stark
Thanks for scanning the QR code. We promised we’d tell you more about 5CA and how we can provide the best player support on the planet.
Humanizing PX
Look. We’re all tech fiends, but nothing hits home like the human gaming experience. We believe the best player support comes from players themselves. People who play your games, love your games and live them. Fan-made.
At 5CA, we support over 300 MAU's. We combine cutting-edge analytics, innovative data solutions, world-class security measures, and top-notch multilingual agents to create a state of the art player experience for some of the world’s biggest names in gaming from Ubisoft to 2K.
We have 16+ years of work-from-home PX expertise and over two decades of supporting the video game industry. 5CA mirrors the gaming business model. Gaming companies source players from a community in the cloud; we source players to support players in the cloud.
Players to support your players
all around the world
Diego
Diego embodies Geralt of Rivera on the daily, taking CDPR’s the Witcher to a whole new level… from the woods.
Community champion
Brazil
Ana
Ana poetically crafts fairytales as the second-place world record holder for Ubisoft’s Child of Light for Ubisoft’s majestic RPG.
Support agent
USA
Michael
Michael loves the Assassin’s Creed series so much, he named his son after its notorious noble protagonist, Ezio.
Support agent
USA
Mission: Engagement
Our diverse agent community loves video games. They come from all over the world from all walks of life.
Our mission: to create a thriving connected virtual community fueled by diversity and powered by technology.
Who is 5CA?
5CA is a global work-from-home player experience pioneer.
We work 100% remotely via a time-tested remote operating model scoring us the best talent from around the world. Our secure cloud-based ecosystem helps agents excel, while our in-depth insights allow you to fully customize and optimize your PX.
With 25+ data scientists and a 1 billion strong agent talent pool, we strive to continuously improve the player experience as we know it. Thanks to 5CA, renowned IPs have seen higher resolution times, response times, and player and agent satisfaction.
The power of play
Em & Nynke are amazing
With 5CA and our gamer agents, we can help you create a multilingual player experience that boosts player retention and satisfaction.
Why us?
World-class security.
Our fully monitored, auditable work platform is designed based on Zero Trust and least privilege for optimum security.
Unrivaled flexibility.
Our flexible, remote operating model offers premium scalability and 50% faster speed-to-implementation.
A+ language capability.
Our highly-educated gaming agents live in all corners of the globe, delivering 24/7 support in 20+ languages.
Trusted by renowned gaming developers for 23+ years.
